GDPR and YOU-Putting you in control.
In May , the EU is introducing a new regulation-the General Data Protection Regulation or GDPR.GDPR gives customers greater access to their personal information and control of how it is used.
What are the key changes for you?
GDPR sets out the following rights:
-The right to access the personal information a company holds on you.
-The right to have your personal information sent directly to yourself or another organization.
-The right to have inaccuracies corrected.
-The right to object including in relation to direct marketing.
-The right to restrict the processing of information.
-The right to have information erased.
-The Little Rose Design Team.
At Little Rose Design we take the protection of your data seriously.We want you to feel confident that we are keeping your data secure, and that we handle and process it in accordance with the GDPR legislation.
In our data protection policy we explain what personal data we collect, how we collect it, what we use your data for and how we safeguard it.
WHAT DATA DO YOU COLLECT?
We want to give our customers the best possible experience, to do so we need to collect personal data from you for certain processes such as providing a service and when you enquire about our services.The data we collect may include:
-Personal information such as name,address and other contact details.
-If you are buying a service/product we may collect debit/credit card information to use the Sum up app.
HOW DO YOU USE THE DATA YOU COLLECT?
Primarily we use the data we collect to ensure we are providing you with relevant content , products and services that meet your specific needs and to deliver efficient account management.
Here are some ways in which we use this data;
-To help us refine our products and services.
-To make sure we are only sending you communications about products and services you have shown an interest in.
-To endure a good end to end customer experience with us from managing your orders to sending invoices and answering your queries.
-We will process your data to help us present appropriate offers to you about special offers and sales.
-To ensure our service and network is secure and to detect or prevent fraud or crime .
-To meet our legal and regulatory requirements.
HOW LONG DO YOU KEEP MY PERSONAL DATA?
This depends on the type of data and how we use it .When we make a decision on what data to keep we consider the information we need to best provide you with our products and future services and to help us manage your relationship with us .
WAYS WE COLLECT DATA?
We typically ask you for personal details when you sign up for our services through social media outlets, wedding fairs, craft fairs , by phone, when you order online order in person or visit our websites.
HOW DO YOU SECURE MY DATA?
At Little Rose Design , securing your personal data is extremely important to us, which is why we take appropriate measures to protect your data .We use a range of security technologies and processes and actively monitor emerging cyber threats.
CONTROLLING MY DATA?
The good news is you have ultimate control over your personal data.If you don’t want us to send you relevant offers or marketing information you can opt out at any time.
QUICK AND SIMPLE WAYS YOU CAN OPT OUT?
-On your mobile computer or tablet contact a Little Rose Design to opt out of any communication and for your data history to be erased..
-By emailing firstname.lastname@example.org
-Messaging the Little Rose Design Facebook page.
-Messaging @littlerosedesign on Instagram.
-Messaging @lilrosedesign on Twitter.
HOW CAN I ACCESS MY DATA?
If you want to get a copy of your personal data we hold please email email@example.com and we will send any details stored pertaining to you.
ANY OTHER QUESTIONS?
If you would like to discuss your GDPR rights please contact us at ;
WHO DO YOU SHARE YOUR DATA WITH AND WHY?
Here is a list of instances in which we share your data, be assured your data will only ever be shared with third parties that we trust explicitly.
-Organisations who work on Little Rose Designs’ behalf e.g.billing.
-I’d we feel your personal safety is at risk.
-If we are required by any relevant public authority or law enforcement agency.
DATA PROTECTION OFFICER?
The data protection officer monitors our compliance with the GDPR and will handle data related queries.
You can contact the D.P.O at any time at 00353 87 6251981.